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Terms and Conditions

 

TERMS & CONDITIONS
By using our website you agree to comply with and accept the following Terms and Conditions, together with our
Privacy Policy, both of which guide our relationship with you in relation to the operation of this website. We may update these at any time, so please check this page in order to ensure that you are aware of any changes.

COPYRIGHT
All rights, including copyright, in this website are owned by or licensed to Charlotte Macey. When you use this website you agree to use it only for your own personal, non-commercial use, anything else is prohibited without our permission. You may not modify, distribute or repost anything on this website without our prior consent.

PRODUCT INFORMATION
Every care is taken to ensure that all images and descriptions of our products are accurate. Fabrics and colours may vary slightly from item to item but this will not affect the overall look of the design. Please follow care instructions of product for best results.
 All prices on the website are inclusive of VAT at the current rates.

RETURNS & REFUNDS
We hope you will be delighted with your purchase, however if you are not satisfied please inform us within 30 days of
receipt and return the items in their original packaging, in a secure parcel, in original condition, and with proof of purchase. We will then arrange a replacement or full refund. We regret we cannot refund postage, unless the item is faulty. All sale or custom-made items are final.

DATA PROTECTION GUARANTEE
We will not give any of your information to any other company or third party. We will send one or two newsletters per month detailing new products, special offers, and events. 

FABRIC - THE IMPORTANT INFO
Please ensure that the fabric you are ordering from us is fit for its intended purpose prior to ordering - our fabrics are suitable for curtains, blinds, and soft furnishings, we do not recommend that they are used for upholstery.
Our fabrics are printed to order and are therefore non-refundable, unless faulty.
Slight colour fading will occur over time due to the printing techniques that we use.