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UK | STANDARD delivery (2-5 working days) - £3.95
(FREE standard delivery over £60)
SMALL parcel delivery, £5 and under  (2-5 working days) - £1.95
GREETINGS CARD delivery (2-5 working days) - FREE
EXPRESS delivery (1-2 working days) - £8.95

EUROPE (CURRENTLY UNAVAILABLE) | delivery time 5-7 working days

REST OF WORLD (CURRENTLY UNAVAILABLE) | delivery time 7-14 working days
Please Note: cushions being delivered outside of the UK and Europe will be posted WITHOUT cushion pads.



* We offer FREE standard delivery on UK orders over £60. All orders below £60 are subject to a £3.95 standard delivery cost. Orders £5 or under will fall under the 'small' delivery bracket and cost £1.95. Standard UK orders are sent by first class delivery with the Royal Mail and will reach you in 2-5 working days.

* Express delivery is available for delivery within 1-2 working days, and will be charged at a flat rate of £8.95, UK only.

* Overseas orders are charged at a flat rate of £14 for Europe and £22 worldwide (currently unavailable).

Overseas orders are sent by airmail and should take 5-7 days for Europe, and 7-14 days for the rest of the world. Overseas orders over £50 are sent by "International Signed for" with the Royal Mail (currently unavailable). Recorded and signed for orders will require a signature.

We aim to send all orders out within 5 working days, however at busy times it can take a little bit longer. If you need your order for a special occasion please let us know and we will do our best to get it to you on time. You can drop an email to design@charlottemacey.co.uk to check the status of your order.



We will deliver the goods to the address you specify for delivery in your order, it is important this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your
delivery instructions, unless this was caused by my negligence.
 We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our control, the delivery date will be extended by a reasonable period and we will contact you.



Orders sent via Royal Mail are subject to Royal Mail terms. Parcels are not considered lost/missing by the Royal Mail until 15 working days after the sending date. We are therefore unable to resend or refund for orders lost in transit until 15 working days after the order sending date.