Disclaimer
Every care has been taken to ensure that the descriptions and specifications are correct on this website. However, while the colours displayed are a close representation, slight variations in the actual goods may occur. Colours are reproduced as accurately as possible however, as with all photography, there may be slight variation.

Currency
All prices shown in this website are quoted in pounds sterling.

Postage
The final price quoted on the PayPal payments page is the price of the goods including delivery to the stated destination. These charges include carriage by UK Royal Mail. Deliveries to the UK will be made within five to six working days.

Payments
You can order online and pay through the website using PayPal. This method assures you of security and confidentiality. Using this system we have no access to your credit card information, we simply receive a notification that the amount has been debited. This system is more secure than any telephone or mail system ever could be and probably more secure than most face-to-face transactions you make. The cost of this system is entirely borne by us, in the interests of maintaining your confidentiality and security.

Confidentiality
We do not supply our 'mailing information' to third parties but do use it to advise our clients of goods we feel may be of interest to them, unless expressly instructed otherwise in writing. Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency.

Returns and Refunds
We hope you will be happy with your purchase. If you are not, please email us design@charlottemacey.co.uk. Goods that are returned under complaint or for exchange should be returned to us post-paid within 14 days of delivery. We appreciate that sometimes, purchases are made - perhaps as gifts - which prove later to be unsuitable. In these circumstances, we will happily arrange a credit of the full purchase price paid for the goods, once we have examined the returned goods, but the cost of the shipping cannot be refunded in these circumstances. Goods which have been soiled through wear or use will not be accepted for return. Please note that refunds will normally be made using the same method as the original payment. All sale items are final.

Copyright
Copyright in the design, text, graphics and photographs contained in the website is held by Charlotte Macey, trading as Charlotte Macey Textiles.

Product Care and Info
All items are hand made in the U.K.
All base materials are 100% natural (100% cotton, 100% linen, linen/cotton mix).
Natural materials will shrink at 5% on first washing.
Please follow wash care of product for best treatment.

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Please contact us if you require any further information.